Reviewly is a system with one focus: getting you more 5 star reviews. We provide review collection software that helps you build a strong online presence and boost credibility with your potential customers who see those reviews. We automate collection of genuine reviews from your present and past customers, help customers publish the best reviews to popular sites like Google and Facebook (and many others) for other new customers to see. We only publish the best ones, so you will easily become the top ranked in your category of service. Our software allows you to view all reviews, and respond to them using AI assistance. We can also help you leverage those top rated reviews reviews as content for your socials and websites! All with minimal effort and running on autopilot.

Our Features :

1. Request reviews via WhatsApp, SMS, Email, QR Code

2. Send automated SMS, Email reminders

3. Customizable review request templates

4. Customizable review page: (Editable URL, Logo, Text, Image, video reviews, enable / disable review platforms, enable/eisable private feedback)

5. Consolidate reviews from more than twenty review platforms

6. Review notifications

7. Review search and filters

8. Review analytics and reports

9. Monitor and reply to reviews from one centralized place

10. Keep negative feedback confidential

11. Share reviews on Social Media of your choice

12. Customizable social media post template

13. Share reviews on your website via different types of widgets: Carousel, Feed, Video, Pop-up, Badge

14. Dashboard, consisting of reviews count, growth chart, funnel (invites sent, total unique visits, QR code unique visits, new public reviews, negative feedback) and average rating growth

We support any industry including: Dental, Healthcare, Real Estate, Home Services, Real Estate, Restaurants, Retail, Legal, Finance, Auto, Service Pros and More
We also support multi locations, franchises and virtual service offerings all in one plan.

Yes, you should. Customers talk about their brand experiences all the time - be it with family and friends or on social media and online forums. Soliciting reviews helps you channel customer feedback to your brand’s advantage and build a strong online reputation. It also uncovers insights that can help you improve your products and services.

Where should you place your Tap Card or QR code to ask for reviews?

In-store/office

Posters

Table tents, tabletops

Front door/window

Point of sale, checkout counter

Stickers (especially for your deliveries)

Flyers

Receipts

Shopping bags

Business and loyalty cards 

Reception

Service area

Direct mail

QR code on a flyer for Lawyers, Beauty Salon stylists, Tattoo artists, Doctors, Dentists, Restaurant waiter/waitress, people working in Real Estate, Gym coaches, Car Dealer salesman, Florists, Landscaper crew, Roofer crew, Painter crew, HVAC crew

We recommend that you send review requests to all your customers so that your online reputation is a true reflection of your brand’s customer experience. Consumers understand that no brand is perfect, and a couple of bad reviews actually make your business look genuine..

Getting an odd negative review is completely normal, as it’s not possible to satisfy each and every customer. The first thing you should do is respond to the negative review in a personalized and empathetic manner. Next, if the issue can be fixed, turn the negative review into a customer service ticket and resolve it the soonest you can. Once this is done, you can ask the reviewer for a second chance and request them to update their review.

You should respond to a review, whether good or bad, within 24 hours. This is important in preventing issues from being viewed by future clients. We offer detailed guides and AI assistance for responding professionally to all reviews in a tone that matches your business. Our custom templates and response rules, making sure no review goes unanswered.

Online reviews are the currency of the modern customer experience. Featuring reviews wherever your potential customers are likely to look helps you build trust, improves your brand visibility, and wins you more customers.